Shipping Policy
We keep little stock. Most items are ordered on demand and shipped from our forwarding warehouse based overseas. The product price includes shipping. If require then customer is liable to pay all import duties or taxes in your country. Customer can also be requested by logistic company to declare his / her idendity asking KYC (Know Your Customer) documents before delivery.
The shipping fee FREE. We offer FREE DELIVERY on all orders Except COD (Cash On Delivery) which is subject to availabilty.
Handling time: 2-5 working days .
Orders are delivered to our customers in around 7-15 working days only. We will keep you updated on your order via email. Customer also can Track their order on orders page.
Note: When you place an order for a product from a2zbuy, Identity Documents (ID information) may be required for customs clearance which is depend on order.
Customs regulations in certain countries require you to provide ID for customs clearance. This process allows your packages to clear Customs without additional delay.
- Countries, regions, and jurisdictions that can require an ID number include: Argentina, Bahrain, Bangladesh, Bermuda, Bolivia, Brazil, Bulgaria, Chile, China, Croatia, Cyprus, Czech Republic, Dominican Republic, Egypt, El Salvador, Guatemala, India, Indonesia, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Lithuania, Mexico, Nigeria, Norway, Oman, Peru, Portugal, Qatar, Romania, Russian Federation, Saudi Arabia, South Africa, Slovakia, Slovenia, South Korea, Spain, Sweden, Taiwan, Turkey, United Arab Emirates, Uruguay.
DOA Guarantee
If your item arrives damaged, please contact us within 3 days and provide clear and valid proof. a2zbuy will make compensation based on the damage situation.
Missing/Wrong Items Guarantee
If you receive a parcel with missing/incorrect/secondary packing items, please contact us within 3 days of delivery and provide the relevant proof. a2zbuy will make compensation based on the damage situation.
Duties & Taxes
When you buy products from us, your country might ask you to pay extra costs like import duties or taxes, including a type called value-added tax (VAT). These charges usually get figured out when your purchase arrives and goes through customs in your country. Because these rules can be different everywhere, it’s a good idea to check your country’s import rules so you know if you’ll have to pay these extra costs and how much they might be. Please note that you are responsible for the import duties or taxes in your country if your order is over Rs. 2000.
Before your order is shipped, a2zbuy has to process your order and put all your items through its quality-control tests. Because of this, Total Delivery Time is different to shipping time alone.
Shipping is calculated at checkout.
The shipping time will vary depending on which item you have ordered. Please note that it takes 2-5 working days to process orders.
Delivery Time
Delivery times may vary depending upon the items ordered. Times also vary depending upon whether the billing and shipping information is accurate. a2zbuy is also not responsible if non-availabnility of receiver, wrong address, detaly from courier company etc.